The National Disability Insurance Scheme (NDIS) provides a range of funded supports to help participants achieve their personal, social, and health goals. Among the most valuable services are psychology and counselling, but many families and carers often ask: what’s the difference between psychology and counselling under the NDIS? And more importantly, which is right for the participant’s needs?

This guide breaks it down simply, so you can understand the role each plays in supporting wellbeing — and how to access the best support through the NDIS.
Understanding Psychology Under the NDIS
Psychologists are highly trained mental health professionals who specialise in assessing, diagnosing, and treating a wide range of emotional, behavioural, and developmental issues. Within the NDIS, psychology services often include:
- Clinical assessments for conditions like autism, ADHD, PTSD, and intellectual disabilities.
- Therapeutic interventions for anxiety, depression, and trauma.
- Behavioural support for participants with complex needs.
- Cognitive assessments and functional capacity evaluations.
- Family therapy and strategies for improving communication.
Psychologists work from an evidence-based perspective, using structured therapeutic approaches like Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), or trauma-informed care. They can also provide reports required by the NDIS to secure or extend funding.
In short: Psychologists are best when a participant needs a comprehensive, clinical approach that involves both assessment and ongoing therapy.
Understanding Counselling Under the NDIS
Counsellors provide emotional support, guidance, and strategies for participants who may be struggling with life challenges. While they don’t usually conduct formal assessments or diagnose conditions, they are a vital part of mental health support within the NDIS. Counsellors typically focus on:
- Emotional support for stress, grief, or trauma.
- Guidance on relationships and social issues.
- Coping strategies for day-to-day challenges.
- Supporting participants to build confidence and resilience.
- Creating safe, supportive spaces to discuss personal challenges.
Counselling under the NDIS is often more conversational and supportive in nature. While it doesn’t involve the same level of clinical diagnosis as psychology, it can be extremely effective for participants who need ongoing support and a listening ear.
In short: Counsellors are ideal when a participant needs emotional guidance and practical coping strategies, but not necessarily a clinical diagnosis or detailed psychological assessment.
Key Differences Between Psychology and Counselling Under the NDIS
| Aspect | Psychology | Counselling |
| Focus | Clinical assessment, diagnosis, therapy | Emotional support, coping strategies |
| Approach | Evidence-based (CBT, ACT, trauma-informed) | Conversational, supportive, guidance-focused |
| Reports for NDIS | Can provide reports for funding and plan reviews | Generally not required for funding purposes |
| Best For | Complex mental health needs, behaviour support | Day-to-day emotional support, life challenges |
| Qualification Level | University-trained, registered with AHPRA | Varies (diploma to degree), often unregistered |
Which Service Is Right for NDIS Participants?
The choice between psychology and counselling depends on the participant’s needs:
- Choose psychology if there are complex behaviours, diagnosed or suspected mental health conditions, or if NDIS reports are required.
- Choose counselling if the participant needs regular emotional support, practical guidance, or help navigating everyday challenges.
In many cases, the two services complement each other. A participant might see a psychologist for assessment and structured therapy while also accessing counselling for ongoing support in daily life.
Benefits of Accessing These Services Under the NDIS
The NDIS funds both psychology and counselling under Capacity Building Supports – Improved Daily Living. This means participants can use their plan to cover:
- Regular therapy sessions.
- Reports and assessments needed for NDIS plan reviews.
- Strategies that improve independence and daily living outcomes.
Both services are designed to enhance wellbeing, reduce stress for families, and empower participants to live more fulfilling lives.
Final Thoughts
When navigating the NDIS, it’s normal to feel unsure about whether psychology or counselling is the better fit. The key is to focus on the participant’s goals. If those goals require structured assessments and clinical treatment, psychology is the way to go. If they involve emotional support and everyday coping, counselling is the perfect choice. And for many, a combination of both provides the most comprehensive support.
Looking for trusted, high-quality psychology and counselling services under the NDIS? Framer Health offers premium allied health services — from clinical psychology to supportive counselling — designed to help participants thrive.
Book an appointment with Framer Health today and discover the right support for your NDIS journey.





